![]() The Outlook app will close automatically. Step 3: Tap on Reset Account and hit OK to confirm. Step 2: Select your email account that’s not syncing. Then, tap the settings icon in the bottom left corner. Step 1: In the Outlook app, tap on your profile picture in the top left corner. If you’re having sync problems with only one of your accounts in the app, Outlook recommends that you reset all settings for that account to fix the issue. To allow mobile data permission to Outlook, open the Settings app and scroll down to tap on Outlook. If you’ve disabled mobile data access for Outlook, the app will not sync emails unless you connect to a Wi-Fi network. On iPhone, the iOS allows you to manage mobile data permissions for each app separately. Reopen the Outlook app and see if it syncs your emails. ![]() Swipe upwards on the Outlook app card to close it. Swipe up from the bottom of the screen to bring up the app switcher. This will give the app a fresh start and fix any temporary glitches that may have prevented it from retrieving fresh data. ![]() You can start by force-closing the Outlook app and opening it again. Below are some useful troubleshooting tips you need to try if Outlook is not syncing emails on your iPhone. The Outlook app may fail to sync data for various reasons, but the good news is that fixing the problem is easy. ![]()
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